Dragon Direct Stuck on Please Say That Again

Troubleshooting audio and recognition

Supported Devices

A consummate list of Nuance-supported devices is available at http://support.nuance.com/compatibility/default.asp. If your microphone is not on this list, Nuance cannot guarantee that it will work with Dragon for Mac.

• All iMac and MacBook computers have excellent congenital-in microphones. Nuance encourages users to dictate using the internal microphone where possible.
• USB devices must be plugged straight into your reckoner. USB hubs are non supported.
• To use a Bluetooth audio device, you must have a USB adapter (dongle). The audio quality of the congenital-in Bluetooth receiver is too low.
• Be aware that older devices, such as analog devices with ii ane/eight inch jacks, are likely to cause more audio problems than an internal or USB device.

No sound signal

If Dragon is unable to hear y'all speak, effort these steps to solve the problem.

Cheque your microphone way

Make sure that your microphone is turned on. The microphone button in the Status Window should appear green ().

See Microphone modes for more information.

Check your connexion

Make certain your selected microphone is continued to your calculator. If y'all're not sure what microphone is selected, click the icon in the menu bar and select Manage Profiles... You should come across your selected profile on the left and your selected microphone on the correct nether Dictation Sources. Missing microphones will be marked with a icon.

If your microphone is missing, do one of the following:

• Select some other microphone from the Dictation Sources console and click Load. If you don't have an culling sound source listed, click the icon under the Dictation Sources panel to add one to your profile. See Profiles and audio sources for more.
• Unplug the microphone and plug it in again. If you are using a USB microphone, brand certain it is plugged straight into your figurer and non a USB hub.
• For a Bluetooth microphone, go to Organization Preferences > Bluetooth and make sure that Bluetooth is turned on for your computer and that your microphone is continued.

Bank check microphone settings

If your microphone is non shown as missing, cheque for problems with the microphone itself.

1. In the Apple tree menu, select System Preferences.
2. Click Audio.
3. The Sound Preference Pane appears.
4. Click the Input tab.
5. Make sure the microphone appears in the listed devices.

If your microphone does not appear in the Sound Preference Pane, information technology volition not work in whatsoever application.

6. Make sure the microphone you configured with Dragon is selected, so speak into the microphone.

You should come across the Input level indicator respond to the sound of your vox. If information technology does not respond, there is a trouble with your microphone.

• Check whether your microphone has a mute switch. If it does, make sure the mute switch is off.
• If you are using a Bluetooth microphone, brand sure it is turned on and has plenty charge.
• If your microphone can be turned off, try restarting it.
• Try using your microphone with a unlike computer or device.

Of import: If you change the Input book slider while y'all are in System Preferences, make sure you run Microphone Setup when you run Dragon again.

Restart

Endeavor restarting Dragon.

1. Click the icon in the menu bar and select Quit Dragon.
2. Go to your Applications binder and double-click Dragon.

Yous may likewise want to try restarting your reckoner.

Poor sound quality

If Dragon is able to hear your voice, simply the recognition seems poor, y'all may have a problem with the quality of your sound input.

While dictating, sentry the sound input bar in the Status Window. If information technology seems very high or low, try these steps to solve the problem.

Check your microphone placement

Ensure the microphone is positioned properly and has not moved away from where yous originally positioned it when you ran Microphone Setup. For more information, see Microphone placement.

Recalibrate your microphone

To make sure your microphone is properly calibrated for your vocalization and environment, you must get through Microphone Setup for every profile and every sound source you utilise.

If your sound input level is as well high or low, you can get through Microphone Setup once again at any time past clicking the icon in the menu bar and selecting Better Recognition > Microphone Setup...

Reduce background noise

For best recognition, you should e'er try to minimize background racket. Many microphones have noise canceling capabilities, which filter out groundwork noise, only it's still a skillful idea to continue background noise consistent.

Listen to your audio

If the above steps do not solve the trouble, try dictating some text into a document, and so select the text and say Play the selection. If yous hear gaps in the sound, or interference such as crackling sounds, your microphone may exist the source of the trouble.

• If your microphone needs to be plugged into your computer, check the connectedness. Endeavour unplugging the microphone and plugging it in over again. If you lot are using a USB microphone, make sure it is plugged directly into your figurer and not a USB hub.
• If yous are using a Bluetooth microphone, make sure it is fairly charged.
• Try using the microphone with a different calculator or device, if possible.
• Try using a different microphone. Brand sure you run Microphone Setup when yous connect a new microphone.

Poor recognition

If your sound quality is skilful, but Dragon is not recognizing your voice communication, endeavour these steps.

Check your contour

If you have multiple profiles on your reckoner, make sure the correct user profile is open.

• Click the icon in the carte du jour bar and make certain that your profile has a cheque mark adjacent to it.
• If a different profile is checked, select your contour from the Recent Profiles listing. If you don't see your profile, click Manage Profiles... and select from the Profiles pane.

Voice Grooming

The more Dragon hears you lot speak, the meliorate it understands you. Vocalisation Training helps Dragon learn your speech patterns, intonations, and accent.

• To get-go Voice Preparation, click the icon in the menu bar and select Improve Recognition > Voice Training...

Meet Voice Training for more than information.

Vocabulary Training

You tin can employ Vocabulary Grooming to teach Dragon how y'all use language. Dragon will read one or more text files y'all select to analyze what words you use and when, and how often, you use them.

• To showtime Vocabulary Training, click the icon in the menu bar and select Improve Recognition > Vocabulary Training...

See Vocabulary Training for more data.

If you are struggling with recognition on a specific word, go to the Vocabulary Editor to train Dragon to understand how you pronounce specific words.

Copy audio source

In Dragon for Mac version five.0.3 and later, you can amend recognition by re-creating your sound source. This will preserve all your custom vocabulary and commands, while allowing Dragon to improve how it recognizes your voice.

1. Click the icon in the menu bar and select Manage Profiles…
2. Select your contour in the left column.



3. Under Dictation Sources, click the push button

4. Select the aforementioned microphone you are currently using and give information technology a unique name (for example, if y'all are using the Internal Microphone, y'all could name this new audio source "Internal Mic" to distinguish it.



5. Click Continue.

6. Preferences will close and Microphone Setup will open. Complete Microphone Setup. This step can take up to 5 minutes.

7. Optional: Go back to the Profiles pane and delete the quondam audio source by selecting it from the Dictation Sources list and clicking the button.

   

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Source: https://www.nuance.com/products/help/dragon/dragon-for-mac/enx/Content/Troubleshooting/TroubleshootingAudio.htm

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